Terms of Service

1. Acceptance of Terms

By using InteractXP's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms apply to all users, customers, and visitors to our platform. We reserve the right to modify these terms at any time, and continued use of our services constitutes acceptance of any changes.

2. Description of Services

InteractXP provides the following services to restaurant owners and operators:

• Google Business Profile optimization and management
• Social media content creation and scheduling
• Local SEO strategy and implementation
• Reputation management and review monitoring
• Multi-location management for restaurant chains
• Analytics and performance reporting

3. Payment Terms

Billing: Services are billed on a monthly basis according to your selected service tier. Invoices are issued on the first day of each billing cycle and are due within 30 days unless otherwise specified in your service agreement.

Failed Payments: If a payment fails, you will be notified. We will attempt to retry the payment up to three times over a 10-day period. If payment is not received after this period, we reserve the right to suspend your access to services until payment is received.

Refunds: InteractXP does not offer refunds for services already rendered. However, if you cancel your service, you will not be charged for the following billing cycle.

4. Cancellation Policy

You may cancel your service at any time with 30 days' written notice to hello@interactxp.com. Your access will continue through the end of the current billing cycle, after which your account will be deactivated. No refunds will be issued for the current billing period. Upon cancellation, your data will be retained for 90 days before permanent deletion.

5. Limitation of Liability

To the fullest extent permitted by law, InteractXP shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or use, even if advised of the possibility of such damages. Our total liability is limited to the amount you paid for services in the 12 months preceding the claim.

6. Your Responsibilities

As a user of InteractXP, you agree to:

• Provide accurate and complete information about your restaurant and business
• Grant necessary access to your Google Business Profile and social media accounts
• Approve content before it is published on your behalf
• Maintain confidentiality of your login credentials and account information
• Use the service only for lawful purposes and in accordance with these terms

7. Intellectual Property

You retain all ownership rights to your restaurant name, branding, and original content. InteractXP retains ownership of its platform, tools, templates, strategies, and any work product created using our proprietary methodologies. You are granted a non-exclusive, non-transferable license to use InteractXP's services for your business during the term of your agreement.

8. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the course of service. InteractXP will not disclose your business information, financial data, or strategy to third parties except as required by law or with your written consent. This does not apply to information that is publicly available or required to be shared with our third-party service providers.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in New York County.

10. Changes to Terms

InteractXP reserves the right to update or modify these terms at any time. We will provide notice of material changes via email or through the platform. Your continued use of the service following such notice constitutes your acceptance of the updated terms.

11. Contact

For questions about these Terms of Service or to contact us regarding your account, please reach out to hello@interactxp.com. We're here to help and value your feedback.